Shipping for any number of frogs is just $39.99. Frogs are shipped via Fedex Priority Overnight and are delivered by 10:30am Tuesday through Friday to most locations. Josh's Frogs does not ship frogs internationally. Scheduling of frog order is dependant on your availability and weather. Please respond to our Frog Shipping Email, to ensure you will be there to receive the animals when they arrive. We'll email back to confirm after checking your local weather conditions.
We can ship directly to your address, as long as your local overnight low temperature is above 39F the night of shipping, and your high temperature is below 91F at noon on the day of arrival. If your overnight lows are below 40F but above 29F, Josh's Frogs can ship to your closest Fedex Staff Location that accepts Hold for Pickup packages. If your high temperature is over 90F at the guarantee 'delivered by' time (typically 12pm), Josh's Frogs can ship to your closest Fedex Staff Location that accepts Hold for Pickup packages. If your overnight low is below 30F, Josh's Frogs retains the right to hold frog shipping until temperatures increase due to safety concerns. We will hold the frogs at our facility for any length of time necessary to ensure that the frogs you order are received in the best of health. This policy is designed with the best interests and health of our animals at heart,
To find your nearest appropriate Fedex location, click here, then select "Staff Location" and "Hold Package at Location for Pickup" under filters. Enter your zip code, and Fedex's website will display the nearest locations where you may pick up your frogs. We'll look up the locations for you when we call to schedule frog shipping. You do not need to check your temperature before ordering frogs - Josh's Frogs will call you to schedule frog orders before any orders are shipped out, to ensure you will be there to receive the animals when they arrive, and to check your local weather conditions.
Shipping for any number of frogs is a flat rate $39.99. This includes postage, a box with 1" styrofoam insulation, gel packs, heat/ice packs and/or phase 22 panels if necessary. Josh's Frogs has been shipping frogs since 2004 and has shipped thousands of animals safely. We have a special contract with Fedex to ship live animals directly to residential addresses and guarantee live arrival as long as our Live Arrival Conditions are met.
Josh's Frogs guarantees the Health & Live Arrival of all frogs.
All frog shipments are sent via FedEx Priority Overnight. Josh's Frogs guarantees that all frogs will arrive alive and in good health, provided that temperatures on day of arrival do not exceed 85 degrees before the frogs are delivered to home or business address, or nearest FedEx location. Temperatures during transit do not drop below 40 degrees for delivery to home or business address. Temperatures during transit do not drop below 30 degrees for pickup at the nearest FedEx location. Someone is there to accept the package on first delivery attempt, or package is picked up by noon the day of arrival if package is held at a FedEx location for pickup. Failure to meet these guidelines will void Josh's Frogs Live Arrival and Health Guarantee.
If frogs arrive deceased or in poor condition, Josh's Frogs requires that the customer notifies us of the condition of the animal(s) within 1 hour of arrival via email at firstname.lastname@example.org, or at (800) 691-8178. Picture(s) of the animal(s) must be sent by 4pm EST day of arrival to email@example.com. Failure to meet these guidelines will void Josh's Frogs Live Arrival and Health Guarantee.
Josh's Frogs offers a 3 day health guarantee on all animals purchased from Josh's Frogs. If animal(s) purchased arrive in good shape but fail to thrive within 3 days, Josh's Frogs requires that pictures of the animal(s) and their habitat is emailed to firstname.lastname@example.org within 3 days of the animal's arrival. When emailing the pictures, please include relavent habitat information, such as average humidity and temperature. A Josh's Frogs representative will then contact the customer and discuss poison dart frog care. Failure to meet these guidelines will void Josh's Frogs Live Arrival and Health Guarantee.